Dashboard - Messages

This section displays all the messages that have been analyzed by Bodyguard on the selected source(s) and date range.

The Messages are displayed as follows:

From here, you can access all messages posted on the social media sources that are protected by Bodyguard.

• The information on messages
• The actions on messages

The information on messages

• Type: the social media platform the message was posted on.
• Message: the content of the comment.
• Action: whether the message was 'kept', 'removed', or 'flagged'.
• Classification: the content classification (see the classification article for more details).
• Language: the language detected in the message.
• Published at: the time the message was posted at.

The actions on messages

• Filter messages by :

• • Source (source type for social media platforms, source for a specific account)

• • Category (Criticism, Hate Speech, Hateful, Neutral, Positive, Undesirable)
  • Action (removed, kept, flagged)
  • Classification
  • Language
  • Add filter (severity and 'directed at')

You can select/combine one or more filters.

• Click on the chevron to
  • Report a mistake: if you think the classification is not the right one, you can provide feedback that will improve our technology accuracy. 
  • Remove a message that has been kept
  • Restore a message that has been removed
  • See the message details:

• Select the number of messages to be displayed per page (10, 50, 100) and change pages. 

• Translate a message

By clicking on this link on a message, you can easily translate the text.

To reverse the translation, just click on "show original".

Reminder: you can find here all possible actions on each social media.

Don't hesitate to give us your feedback if you think a comment should have been removed or kept depending on your custom moderation rules.